PROBLEM

Home office: On incoming calls the ringing is delayed (kb2194)

The information in this article applies to:

  • SwyxIt! v4.00

[ Symptoms | Cause | Resolution | Status ]


Symptoms

SwyxIt! is connected to the Server via a WAN link (e.g. VPN) as a home office. On incoming calls it takes very long until SwyxIt! will ring.

Cause

Is a large sound file used as ringing sound? The ringing sounds will be loaded on every incoming call from the server. This may take some time.

Resolution

SwyxIt! version 4.00 will prefer local ringing sounds. Please copy the configured .wav files into the local SwyxIt! directory (e.g. c:\Program Files\SwyxIt!). SwyxIt! will then use that local files.

Status

Has been fixed with new version.

Comment

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