FAQ

What do I need for the connection of a GN Netcom DECT headset? (kb2272)

The information in this article applies to:

  • SwyxIt! Headset Soundcard (COM Port)
  • SwyxIt! Handset P200
  • SwyxIt! all versions

[ Question | Answer | Links ]


Question

What do I need for the connection of a GN Netcom DECT headset?

Answer

For the connection of a GN Netcom DECT headset with hook switch to a workstsation with an installed SwyxIt! some adapter cables are required in addition to the headset itself. In this article the needed parts including their source of supply are described.

GN Netcom offers three different DECT Headsets that makes is possible not only making a telephone call cordlessly but also accepting a call.

This are the two available modells:

Please note: Caused by the very low microfone sensitivity of the headsets Swyx cannot recommend the usage of the GN 9120 connected to the soundcard!

This are the recommended headsets for the connection to the Ellipse:

  • GN2200, monaural, order no. 2223-82-04
  • GN2200 biaural, order no. 2229-82-04
  • GN2100, Flex-Boom, monoaural, order no. 2126-80-04 
  • GN 2100, Flex-Boom, biaural, order no. 2123-80-04

If you want to use other headsets from this vendor you have to pay attention that this headsets are equiped with a low sensitive microphone unit.

For the connection from the base unit to the soundcard of your workstation an additional cable is needed, which is offered from GN Netcom too:  

  • Connecting cable pc-soundcard (RJ11, 2x3.5mm plug), order no. 8800-00-29

Alternativly the base unit can connected to the USB-port of the workstation. In addition the following cables are needed, which are offered from GN Netcom too.

  • USB-adapter GN 8110 (USB, GN Netcom QD-coupling), order no.SA000025
  • Connecting cable USB-adapter (RJ11, GN Netcom QD-coupling), order no. 8800-00-01

In both case (even USB!) the hook off is signalised via workstations gameport. The required cable is available from Swyx Communications AG:

  • Hook-on/off adapter for GN Netcom WirelessHeadset K450, order No. SA000021

Links

As far as software supplied or used by us, includes open source elements the additional terms under https://www.swyx.com/open-source apply in addition. An overview which products from the Swyx portfolio include open source elements and which open source license is relevant can be found under https://www.swyx.com/open-source.

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Swyx in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.


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