INFO

New Firmware for SwyxPhones L4xx und L5xx available (V5R6.1.0) (kb4125)

The information in this article applies to:

  • SwyxWare v7.00
  • SwyxWare v6.20
  • SwyxPhone L540
  • SwyxPhone L520s
  • SwyxPhone L440
  • SwyxPhone L400
  • SwyxPhone L420

[ Summary | Information ]


Summary

Swyx has released a new firmware V5R6.1.0 for the SwyxPhones L4xx und L5xx .

Please note that...

  •  this firmware can only be used with the following SwyxWare versions:
    • SwyxWare v6.20
    • SwyxWare v7.0 or higher 
  • this firmware is preinstalled at all currently shipped SwyxPhones L4xx and L5xx and is mandatory to operate the new hardware revision of the phones 

Information

Since beginning of March 2010 Swyx started shipping the SwyxPhones L4xx and L5xx in a new hardware revision. This new hardware revision requires a new firmware version (V5R6.1.0) which is preinstalled by default at these phones.

Because these phones cannot be operated with any previous firmware version like V5R5.8.0 it is required to ensure that the phones are not downgraded with an older firmware by the automatic firmware deployment of the SwyxServer once they are connected at the server.

Therefore you have to ensure that the automated SwyxPhone Firmware Update at the SwyxServer will use the latest Firmware version (V5R6.1.0). 
To update the firmware at your SwyxServer you have to perform the following steps related to the installed SwyxWare version:

  •  SwyxWare v7.00:

Open the Server Settings within the SwyxWare Administration and select the tab "SwyxPhone Firmware Update". Within this configuration select the option "Get". Hereby the SwyxServer will contact the Swyx FTP server (ftp.swyx.com) which is configured by default and downloads the latest firmware version.

  • SwyxWare v6.20:

Open the Server Settings within the SwyxWare Administration and select the tab "SwyxPhone Firmware Update". Change the configuration item "Firmware Path" from "fw6" into "fw7" and select the option "Get". Hereby the SwyxServer will contact the Swyx FTP server (ftp.swyx.com) which is configured by default and downloads the latest firmware version.

After this you could validate that the new firmware was download by checking the firmware version information:

If the firmware version (V5R6.1.0) is listed for all SwyxPhones L4xx and L5xx you can connect the phones with the new hardware revision without any problems.

If you are not able to download the new firmware because your Swyx Server has currently no connection to Swyx FTP server you should deactivate the automatic Firmware Update temporally to avoid a downgrade of the phones once they are connected to the Swyx Server. 

In general the firmware (V5R6.1.0) is released for operation at all SwyxPhones L4xx and L5xx (old and new hardware revision) provided by Swyx so there is no need to run a mixed operation in terms of the firmware.

Please note that the new firmware version (V5R6.1.0) can only be used with SwyxWare v6.20 and SwyxWare v7.0 and higher versions.

Because of technical changes it is not possible to use this new firmware version, and therefore all SwyxPhones L4xx and L5xx shipped from the beginning of March 2010, at SwyxWare versions before SwyxWare v6.20. For these installations it is recommended to update the SwyxWare via the Swyx Update Service (SUS) to a supported SwyxWare version.


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